How long have they been in business?
Will they be around to honor their services and guarantees? In Bill Clark Pest Control’s 60 years of servicing structures in Southeast Texas there have been hundreds of pest control operators to start a new business and close the doors after a few months or years. Their clients were left to fend for themselves. Bill Clark Pest Control has been and will be here to back up our services and Service Agreements.
What is the reputation of the company and will they furnish references?
Bill Clark Pest Control is proud of our reputation and pleased to offer references from our residential, commercial, or industrial clients.
Is the company accredited with the Better Business Bureau?
If so, do they have any unanswered complaints against them? Bill Clark Pest Control is a charter member and an accredited business of the BBB of Southeast Texas since it was formed in 1963. Click onto www.bbb.org to inquire about our company. We are proud of our A+ rating.
When you call a company, do you get a recording or do you talk with a live person? Are you put on hold for extended periods of time or switched to someone who can’t answer your questions or solve your needs?
When you call Bill Clark Pest Control you are always greeted by a friendly voice of a trained person who will promptly answer your need or transfer you to someone trained and qualified to serve you.
Is the company a full service company?
Bill Clark Pest Control is proud to have many Certified Applicators (the highest licensing in Texas) in each of the many services we offer, such as: Pest Control, Termite Post Treatments, Termite Pre-Treatments and Lawn pests such as Chinch Bugs and Fire Ants. We also have highly trained specialists to perform Minor Repair Services at your Home or Office.
Will you see the same technician each time your service is performed, or a new face every few services?
With employee turnover and hiring quality applicants being the #1 issue plaguing owners in our industry, we are proud to state the following fact. Our team of Bugsperts with nearly 60 employees adds up over 600 total years of tenure with our company. You may be a client of ours for 10 years and have had the same technician all those years. No breaking in a new tech every few services.
If a pest problem occurs between scheduled services, will the company respond to your call in a timely manner? Will they charge you extra for the service call?
When a client of Bill Clark Pest Control calls with a pest problem, we do everything in our power to respond as quickly as possible.